Travellers’ survey

About BODEGA Project

BODEGA is a European research project. The aim of this project is to build an expertise at the European level about Human Factors at border control in a way to enhance its efficiency without side effects to the end users (border control agents and managers and land, air and maritime travellers). The project deals mainly with the impact of the introduction of automatic border control (stronger and smarter borders on Human Factors) on the work of border controllers and for travelers.

Terminology about Stronger and Smarter Borders

In this study few terms will be used and thus are defined here:
“Automated Border Control system” (ABC) means a system which allows for an automated border passage, and which is composed of a self-service system and an e-gate."

“Self-Service system” (kiosk) means a system where you proceed to all or some border checks;

“E-gate” means an infrastructure operated by electronic means where the effective crossing of an external border takes place;

“Technological system” means system allowing to perform some tasks automatically such as reading the information on your passport or comparing the image in your passport with a live photo taken by this system.

Around 10mn is required to fulfill the form.

Demographics

Information about the border crossing point

General perception and experience at border crossing

Ethics

Actual border crossing and use of technology

Use of technology

Border crossing needs and smarter borders

What is your opinion about the following statements? Please assess the following statements using a scale from 1 to 5 where 1 means “I strongly dis-agree”, 5 means “I strongly agree” and 3 means “Neither agree nor disagree”.

Additional remark

Annex: About the Schengen area [1]

The Schengen area is not the same as the European Union; some EU countries are not in the Schen-gen region (Ireland Republic, Romania and Bulgaria), and some Schengen countries are not in the EU (here’s looking at Norway, Iceland and Switzerland).

The free movement of persons is a fundamental right guaranteed by the EU to its citizens. It entitles every EU citizen to travel, work and live in any EU country without special formalities. Schengen co-operation enhances this freedom by enabling citizens to cross internal borders without being subjected to border checks. The border-free Schengen Area guarantees free movement to more than 400 million EU citizens, as well as too many non-EU nationals, businessmen, tourists or other persons legally present on the EU territory.