BODEGA’s aim is to develop future border checks with human factors expertise in order to enhance efficiency , border security and traveller satisfaction. The project focuses on the changes to traveller processes and border controller work due to the introduction of smarter border control systems like automated gates and self-service systems based on biometrics. The traveller is one important actor in the entire process and thus also the traveller’s role needs to be carefully considered in the development and implementation of future technologies.

In order to gain better understanding of different aspects of border crossing from travellers’ point of view, we’ve conducted a survey that focuses on travellers’ experience, opinions and perceptions concerning current as well as future border control.

ProFace: Facial recognition tool.
ProFace is a tool available in first line suitable for all border crossing point. It is integrated with the current environment of border guards (document information received by the scanner reader and data based results). ProFace give all the inputs to the border guards to let them take the right decision about a traveler. ProFace is useful to detect look alike and also to take a decision for a child thanks to an ageing feature. Copyright: Thales

Please fill in the questionnaire and share your experiences!

The survey will take about 15-20 minutes. Be assured that all answers you provide will be kept in strictest confidence. The online survey is available only in English.

 Travellers survey

This questionnaire is dedicated to Border Guards. It focuses on two solutions used for border control purposes: fingerprint systems and video-based technologies. This survey aims at collecting feedback of border guards regarding their experience while using them.

 Border guards survey

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